Terms & Conditions and Privacy Policy

Terms & Conditions and Privacy Policy

Last Updated: May 30, 2025, 02:52 PM EDT

By using Buffalo WebProducts’ services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and Privacy Policy. These policies apply to all users of our platform and services, including visitors, registered clients, and any others who access Buffalo WebProducts’ websites, hosting, design, or digital marketing services.

Terms & Conditions

1. Acceptance of Terms

By using Buffalo WebProducts’ services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy (detailed below). These Terms apply to all users of our platform and services, including visitors, registered clients, and any others who access Buffalo WebProducts’ websites, hosting, design, or digital marketing services.

2. Use of Services

To ensure our services, including website design, web hosting, e-commerce solutions, multimedia content creation, and digital marketing campaigns, operate smoothly and legally, we require users to adhere to the following rules and conditions:

Eligibility: You must be at least 13 years of age to use Buffalo WebProducts’ services. If you are under 13, you are not permitted to access or use our platform or services.

Account Creation: To access certain features, such as client portals for website management or campaign analytics, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities under your account.

Prohibited Activities: You agree not to misuse Buffalo WebProducts’ services. This includes, but is not limited to:

  • Using our services for unlawful purposes or promoting illegal activities.

  • Attempting to gain unauthorized access to our systems, servers, or other clients’ accounts.

  • Uploading harmful content, such as viruses, malware, or other malicious software.

  • Harassing, threatening, or defaming other users or third parties.

  • Misusing digital marketing tools (e.g., Google or Meta campaigns) in violation of platform policies.

  • Overloading hosting services beyond agreed limits or using them for unauthorized purposes (e.g., cryptocurrency mining).

3. User Content

Buffalo WebProducts allows clients to submit content for use in website marketing campaigns or other digital solutions. The following outlines how such content is treated:

Ownership: You retain ownership of any content you submit, post, or provide to Buffalo WebProducts, including text, images, videos, or other data (User Content). By submitting User Content, you grant Buffalo WebProducts a non-exclusive, royalty-free, worldwide license to use, store, display, modify, and distribute your User Content for the purpose of providing, operating, and improving our services (e.g., integrating content into websites or campaigns).

Responsibility: You are solely responsible for your User Content and any consequences of submitting it.

4. Website Compliance Requirements

Our website (buffalowebproducts.com) and services meet these standards for compliance:

  • Main Page: The D/B/A “Buffalo WebProducts” matches our URL (buffalowebproducts.com).

  • Contact Page: We provide our legal business address (2389 Main St, Glastonbury, CT), phone number ((860) 222-7478), and email (sales@buffalowebproducts.com).

  • Products/Services: Our offerings (Digital Enhancements, Strategic Consulting, and E-Commerce Startup Package) are detailed on our pricing page, with a payment checkout link on paypal

  • Delivery Policy: Digital Enhancements are delivered within 2 to 3 weeks with revisions; Strategic Consulting involves monthly calls; E-Commerce Startup Package terms are on a separate page.

  • Secure Web: We use SSL certificates for secure connections.

  • Return/Refund Policy: Digital Enhancements are fully refundable if unsatisfactory after revisions; Strategic Consulting offers no refunds; E-Commerce Startup Package terms are separate.

  • Visa/Mastercard Branding: Logos will be displayed on payment checkout pages.

  • Legal/Export Restrictions: Services are unavailable in countries under U.S. trade embargoes (e.g., Cuba, Iran, North Korea, Syria, and certain regions of Ukraine as of May 2025).

  • Promotions: Terms for promotions, if applicable, will be added to the pricing page or a dedicated section.

Privacy Policy

1. Information We Collect

Personal Information

We may collect personal details such as your name, email address, phone number, business name, and payment information to facilitate services like website design, e-commerce setup, digital marketing campaigns, or customer support.

Device and Usage Data

We automatically collect data on how you interact with our services, including your IP address, device type, operating system, browser type, pages visited, and navigation patterns. This helps us optimize website performance, hosting services, and campaign analytics.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, save preferences, and analyze traffic across our websites and marketing campaigns. You can manage cookie settings through your browser, though disabling cookies may affect functionality.

2. How We Use Your Information

We use your information to deliver, enhance, and secure our services, including website development, hosting, e-commerce solutions, and digital marketing:

Service Delivery: Your data enables us to design and host websites, manage e-commerce platforms, execute marketing campaigns (e.g., Google or Meta ads), and provide personalized IT support.

Improvement and Development: We analyze usage data to refine our services, optimize website functionality, and improve campaign performance.

Customer Support: When you contact us, we use your information to address inquiries, troubleshoot issues, or manage project updates.

Security: We use data to protect our services, monitor for suspicious activities, and enhance fraud detection across our platforms.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data in the following cases:

Service Providers: We share data with trusted third-party vendors who support our operations, such as web hosting providers, analytics tools, payment processors, or advertising platforms (e.g., Google Ads, Meta).

Legal Requirements: We may disclose information if required by law, such as in response to subpoenas, court orders, or other valid legal requests.

Business Transfers: If Buffalo WebProducts undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable measures to safeguard your data from unauthorized access, disclosure, or alteration. These include encryption, secure servers, and access controls. However, no online service is fully secure, and we cannot guarantee absolute security.

5. Your Data Rights

You have rights over your personal information, including:

Access: You may request access to the data we hold about you.

Correction: You can request corrections to inaccurate or incomplete data.

Deletion: You may request deletion of your personal information, subject to legal or contractual obligations.

Opt-Out: You can opt out of certain data uses, such as personalized marketing, by contacting us or adjusting your preferences.

To exercise these rights, contact us at support@buffalowebproducts.com. We comply with applicable data privacy laws, including the California Consumer Privacy Act (CCPA), where applicable.

6. Third-Party Links

Our services may include links to third-party platforms, such as e-commerce systems, social media, or advertising networks. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

7. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child without parental consent, we will promptly delete it.

8. Changes to This Policy

We may update this Terms & Conditions and Privacy Policy periodically to reflect changes in our services or legal requirements. Updates will be posted on this page, with the updated date at the top. Your continued use of our services after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Terms & Conditions and Privacy Policy or our data practices, please contact us at support@buffalowebproducts.com or (860) 222-7478.

By using Buffalo WebProducts’ services, you agree to the terms outlined in this document.